We respect your privacy. We fully comply with the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens) and the Dutch Telecommunications Act (Telecommunicatiewet). In this privacy policy you can read what kind of personal data we collect and how we store, protect and use your personal data. You can also read for what purposes we use your personal data and with whom your data is shared.
What does this privacy policy refer to?
This privacy policy applies to your use of the "Website" www.sunabz.de and the mobile application "Apps" offered under the same name, as well as to all products and services that we offer to you through our websites and/or apps.
Personal Data
In this Privacy Policy, your "personal data" means information or pieces of information that could enable you to be identified as an individual.
your consent
We will not collect, use or disclose your personal information without your prior consent, so we ask you to agree to this Privacy Policy before you can use our websites or apps.
What personal data do we process?
Your personal information may be collected in a variety of ways, such as when you visit our websites, register on our websites, place an order, subscribe to the newsletter, fill out a form, contact us or use our services.
We also process your IP address, transaction history, payment details, browser language and - if you have given us permission - your geolocation.
In addition, we may also process non-personal data when you interact with our websites. This data may include your browser name, the type of computer you use and technical information about your means of connection to our websites (such as the operating system and the Internet service providers you use).
How do we use your personal information?
We use and process the personal data you have provided to us for the purposes described below.
⣠We use your email address to send you information and updates about your order. We may also send you information about topics that may be of interest to you. You can unsubscribe from these services at any time.
⣠We use data about your browser language, your IP address and geolocation to address you in a language you speak and to show you content related to the country in which you reside.
⣠In the event of a fraud, we will share your personal information with the victim so that that person can file a report with the police. We will not share more data than is necessary to make the report and we will notify you in advance if we are going to share your data for this purpose.
Who do we share your personal information with?
Sunabz does not sell, trade or rent personal information to third parties.
third-party service providers
In order to provide our services, there is data we need to share with third-party service providers.
For payments made through our websites, we use third party services such as payment gateways and other payment processors. These third parties are contractually obligated not to use this data for any purpose other than to process the payment.
General aggregated (non-personal) data
We may share generic aggregated data with our business partners, trusted partners and advertisers. In such cases, the data will be completely anonymized.
How do we protect your personal data?
We protect your personal information from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services with SSL, the data is only accessible through a secret password and digital signatures, and our employees have access to your data only on a need-to-know basis. We use appropriate procedures for data collection, storage and processing.
cookies
We may use cookies to improve your experience when using our websites. A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you return to our websites, the cookie allows our websites to recognize your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some features or services on our websites may not function properly without cookies.
We use the following types of cookies on our websites:
Technical cookies: These are cookies that are essential to the operation of our websites; they allow you to move around our websites and use our features.
Analytical/statistical cookies: We use these cookies to track visitor statistics. We use these statistics to continually improve the websites and mailings to offer you relevant content. These cookies also allow us to recognise and count the number of visitors and to see how visitors navigate when using our websites. This helps us to improve user navigation and ensure that users can find what they need more easily.
Tracking cookies: These cookies monitor your behavior on our website and help us to better optimize our website.
SMS
We use an SMS platform to which the following terms and conditions apply. By agreeing to our SMS marketing and notifications, you accept these terms and conditions.
By entering your phone number, you consent to us sending you text messages (regarding your order, e.g. notifications about items left in your shopping cart) and SMS offers. You acknowledge that consent is not a requirement for purchase.
Your phone number, name and order information will be shared with the SMS platform SMSBump Inc. It is a European company based in Sofia, Bulgaria (EU). This data will be used to send you targeted marketing messages and notifications. In order for the SMS to be sent, your phone number will be passed on to a network operator.
If you no longer wish to receive marketing messages and SMS notifications from us, you can simply reply STOP to any SMS or click the unsubscribe link provided in each message. You acknowledge and agree that other methods of unsubscribing, such as using different words or making different requests, will not be processed and will not be considered a legitimate form of unsubscribing. SMS and data usage charges may apply.
If you have any questions, you can simply text "HELP" to the number that sent you the text message. You can also contact us for additional information. Please follow the process described if you wish to unsubscribe.
